How to Avoid Product Violations 

To maintain account health and avoid penalties, sellers must ensure all listed products comply with platform policies and legal regulations. Below are key points to help avoid violations.

Common Violation Types

• Intellectual Property Infringement: Unauthorized use of brand names, logos, or copyrighted content.

• Prohibited Products: Listings involving drugs, weapons, adult products (if not permitted), counterfeit items.

• False or Misleading Claims: Exaggerated or unverifiable terms such as “cure”, “100% effective”, “FDA certified”.

• Lack of Safety Certifications: Missing required certifications for electronics, toys, or personal care items.

• Incorrect Classification: Mislabeling product categories, sizes, or age groups.

• Non-compliant Images or Descriptions: Watermarked, sensitive, or misleading content.

Prevention Measures

• Review and follow the platform’s latest product listing and compliance policies.

• Avoid using unauthorized images, logos, or content from third parties.

• Ensure all claims (e.g., UV protection, safety) are supported by valid test reports or certifications.

• Use correct product categories, attributes, and descriptions.

• Check if the product falls under restricted or high-risk categories.

Before Listing Checklist

• Are all product materials original or properly authorized?

• Are images clean, clear, and policy-compliant?

• Is the product title and description accurate, without exaggeration?

• Are applicable certifications ready and valid?

If a Violation Occurs

• Immediately remove or update the product.

• Read the platform’s violation notice carefully.

• Submit necessary documents (authorization, certificates) for appeal if applicable.

• Review and update other listings to prevent repeat violations.

Best Practices

• Keep authorization and compliance documents organized.

• Regularly audit listings, especially high-risk categories.

• Assign responsibility for compliance checks before product uploads.

Staying informed and proactive is the most effective way to avoid violations. For more detailed guidance, please consult the Compliance Policy Center or contact support.