“After the product is released, you may encounter situations where you need to adjust the inventory quantity, such as when the inventory shows 0. If the product is listed from Dropsure, you can: Add the shipping location First click Settings in the lower left corner, click Location, and find the place to add Then set corresponding information Name: Dropsure Address: Zhejiang,China, and click Save   Set the delivery location Click Products>Inventory, then click to find Dropsure Fulfillment. (as shown below) Then find the product we need to modify and click on the title of the product.   Set the inventory to Multiple Locations and save it so you can make changes to it.   In addition, you can also select “Continue selling when stock is 0” as required.   Set the inventory Here’s the translation: “Reopen the previous page, click on ‘Edit Location’ > select Dropsure (the location set previously). Then, click on the inventory value area to edit the stock.   As shown in the image below, follow the order reference number to click. Note:The location only needs to be set the first time; there’s no need to set it again. The ‘Edit Location’ option will only appear after the inventory location is set, the page is closed, and reopened. It’s recommended to enable ‘Continue Selling When Out of Stock’ to avoid issues where items cannot be sold due to zero stock.”

(Take Shopify as an example) Product listing is a very practical function. It can publish your selected products to the store one by one. For sellers who sell in bulk, this can save a lot of time. However, novice sellers may encounter some problems during the listing process. Below we will list the specific steps from listing to starting sales. Add the selected product to the Shopify store After you find the target product, hover the mouse pointer over the target product, and two buttons will pop up in the lower right corner (as shown below). We click the corresponding icon to add it.   After adding successfully, it will prompt: “Prompt” (as shown below)   At this time, we click the store icon again to enter the publishing page, where we can set the selling price and inventory in batches. Ps: You can also set the default markup ratio by clicking the avatar in the upper right corner. After we complete the settings, click the Submit button in the lower right corner to add the product to the Shopify backend.   How to display and sell products After we successfully publish the product, it is not actually displayed in the store. Here we still need to set it up. First, find the product you just published in the Shopify backend, and then click the product title (as shown below).   Then click on the right side one by one, find Manage Sales Channels, select all and save, so that it can be published to the client and start selling. Come and try it!  

1. Check orders After you pay, your orders will be moved to “shipped” button, you can check all your fulfilled otders here. For shipping channels, we are cooperating with many big shipping companies in China, like yun, CNE, 4px and so on. We will match the suitable shipping line for your every order.   2.Track orders If you want to check the tracking information, please copy the tracking number and track on Dashboard, maximum is 40 orders each time.  

In the process of operation, the delivery speed is a more concerned issue for buyers. For products with stable orders, we can prepare the goods in advance to shorten the delivery time. dropsure has two of its own warehouses in China, one in Hangzhou and one in Shenzhen. In addition, the United States and Germany also have local cooperative warehouses. About storage fees The Chinese warehouse can be used free of charge. For the partnered local warehouses, a 60 – day free usage period is offered. After the 60 – day period, warehousing fees will be charged in accordance with the requirements of the third – party. Therefore, it is only recommended to stock products for which there are orders. About Shipping Area Warehouse Support delivery range Processing time Hangzhou Warehouse Global 18 hours Shenzhen Warehouse Global 18 hours American warehouse US 24 hours（Excluding holidays） German warehouse EU 24 hours（Excluding holidays） How to stock You can search for the SKU in the product library, click “Buy Now”, and when choosing the destination, select Hangzhou/Shenzhen.   If you want to stock goods in the US warehouse or the German warehouse, then you need to contact the My Account Managers (the contact information is usually displayed on the showcase board of the homepage). How do I use my stock Under normal circumstances, the inventory will be automatically deducted on a priority basis after the product is ordered. If you have any questions about this, you can contact the Account Managers.

My Tracking Number Isn’t Working  If your tracking number isn’t showing any updates, don’t worry — this is a common issue and can usually be resolved with a few simple steps: Allow Time for Tracking Updates It’s normal for tracking information to take 1–3 business days to appear after a package has been shipped. This delay is typically due to the shipping carrier not scanning the package until it reaches the next checkpoint. We recommend waiting a bit before taking further action. Manually Choose the Correct Carrier Sometimes, tracking platforms such as 17TRACK or ParcelsApp may fail to detect the correct carrier automatically, which can result in missing or inaccurate tracking info. To resolve this: • Go to your preferred tracking website. • Enter your tracking number into the search bar. • Manually select the shipping carrier from the dropdown list. • Click “Track” to view the most accurate tracking details. Common Carriers and Their Tracking Number Prefixes DropSure works with a wide range of global and regional logistics partners to ensure timely and reliable deliveries. Understanding tracking number prefixes can help you identify the correct carrier and improve tracking accuracy. Below is a list of commonly used carriers along with their typical tracking number prefixes: Asia (Primarily China-Based Carriers) • DropSure Express: Prefix “DSX” • YunExpress: Tracking numbers typically start with “YT” • SUNYOU Logistics: Prefix “SY” • China Post: Common prefixes include “AG,” “AQ,” or “LR” • YANWEN Logistics: Prefix “UH” • SFC Express: Prefixes may include “SFC” or “XL” Europe & North America • DHL: Prefixes such as “JD” or “GM” depending on service level • Hermes (Europe): Prefix usually starts with “P” or “HERM” • Royal […]

We are currently designing a new online POD platform, which is expected to launch in February 2025. It will be free for all users. Stay tuned! We recommend selecting high-quality suppliers that offer soft fabrics and a variety of sizes. You can also choose brands that cater to your design needs, such as those suitable for heat transfer printing or direct printing, like 100% ringspun cotton options. When selecting a manufacturer, focus on the following points: DropSure offers a variety of supply chain options to help you find manufacturers that meet these criteria. Our dedicated agents will assist you throughout the product selection and partnership process. POD (Print On Demand) is a production model that allows products like t-shirts, mugs, or tote bags to be produced after an order is placed. This model requires no inventory, saving upfront costs. DropSure provides professional supply chain services to help you run your POD business. Yes, we support global delivery, covering multiple countries and regions, and provide various logistics options to meet delivery time requirements. Please contact our dedicated agent to confirm specific delivery solutions. Our POD service includes strict quality inspections. If there are product issues caused by production or transportation, DropSure will provide full compensation. Due to the personalized nature of custom products, non-quality-related issues may not be eligible for return. Specific cases can be discussed with your dedicated agent. DropSure is committed to protecting the intellectual property of customers’ designs and has confidentiality agreements with partner suppliers. For special requests, our agents will provide you with detailed solutions to ensure your designs are secure. Currently, DropSure does not support automatic integration. However, our dedicated agents will guide you on how […]